Documentation

Receive inbound email through a webhook

Connect an identity to your application endpoint so messages can power support intake, automation, or a lightweight ticket workflow.

Configure the endpoint

Edit an identity, enable API forwarding, and enter your HTTPS endpoint and shared secret. You can keep email forwarding enabled so a person receives a copy as well.

Verify the request

Sixuse signs webhook requests with the configured secret. Verify the signature and timestamp before processing the payload, and return a successful response after you have accepted it.

Handle retries safely

Receivers should be idempotent. Store an event identifier or message fingerprint so a retry does not create duplicate tickets or notifications.

Inspect delivery

Use project activity and held mail views to investigate rejected endpoints, failed attempts, or messages that need retry.

Start with the quickstart or learn about inbound webhook routing.